www.pedosmiles.com
Copyright 2007  Luis A. Cruz, D.M.D.  All Rights Reserved.
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Office Mission &
Policies
At Pediatric Smiles, we emphasize a preventive approach to keeping our
patients cavity-free.  Our patients’ smiles are important to us; therefore, our
goal is to keep them happy.

Our office is bright, happy and has been carefully designed for both the
physical and psychological needs of children.  We are current in the latest
findings and most up-to-date procedures in dentistry for young people.

At Pediatric Smiles, your child will receive personal attention and compassion
with quality care in an at-home environment.  We strive to make this journey –
for infants, children, teens, and special needs patients – a fun and rewarding
experience.

Our aim is to provide a positive experience for you and your child and make
this their dental home.  All of us at Pediatric Smiles want children to grow up
with a positive attitude towards dentistry.  A sign of our success is your child’
s sparkling smile.

We are open to serve you, answer questions or schedule an appointment during
the following hours:

Monday through Thursday 8:30am to 5:00pm Friday 8:30am to 1:00pm No
School Friday 8:30am to 5:00pm
Mission
Policies
Office Policies
Appointments
Your scheduled appointment time has been reserved specifically for you.  We
request 24-hour notice if you need to cancel your appointment.  We are aware
that unforeseen events sometimes require missing an appointment. We reserve
the right to charge $25.00 for appointments cancelled or broken without 24-hour
advance notice. After missing your second appointment without notifying us 24
hours in advance, you are subject to being charged an additional fee.  In case of a
cancellation of more than one child, on your next appointment, you will only be
allowed to schedule one child at a time.

First Visit
When you arrive for your first visit, please be prepared to complete all insurance
and health information forms that will allow us to begin your dental treatment.  
We will ask you to fill out several forms that will get you acquainted with our
office.

Your initial exam will last approximately one hour.  Oral hygiene instructions will
be provided along with suggestions to help you care for your teeth.  In most cases,
we will also clean your teeth on this visit and provide an evaluation that will outline
your existing dental problems and proposed treatment.

Do I stay with my child during the Visit?
We believe that a child’s first visit to our dental office should be fun, educational,
and most of all, make a positive impression.  This approach allows us to provide the
highest level of dental health care for your child and spend as much time with you
as needed to answer your questions.

We encourage mom and dad to be present with their child during their entire
visit.  However, if at any time during service, the parent does not cooperate with
the dentist, the parent will be asked to wait in the waiting room. We teach you
and your child how to best care for their teeth, advice on eating habits, and
answer any specific questions you may have.  We explain how cavities are caused,
what we can do to prevent them, and how your children can help fight gum and
tooth disease by brushing properly. All information is provided in an age
appropriate manner to help nurture and encourage your child.
105 Cypress Point Parkway Suite D
Palm Coast, Florida 32164
Ph: 386-439-KIDS   Fx: 386-446-6358